Why Elevate Your Washroom Experience (work)

public bathroom

Updated on March 15, 2023

“What are the washrooms like?” It’s a question that we’ve all asked or been asked plenty of times. Whether you’re out shopping, eating at a restaurant, visiting a hospital, working at a new office, or in any public space, the last thing you want to do is “go” in a second-rate washroom. Some things can be put on hold — using the washroom shouldn’t be one of them. Foul odours, empty soap pumps, overflowing trash bins, uncontained menstrual waste and general uncleanliness are enough to deter anyone from using a washroom.

64% of consumers make a conscious decision to choose a business based on the fact that it has cleaner, well-maintained restrooms. 

As a business owner or manager, you’re responsible for meeting health, safety and aesthetics standards for your public washroom facilities — and you really don’t want to be on the receiving end of a bad review just because your washroom turned people off. 

Are you providing a safe, healthy washroom experience? 

Keep reading to find out if your washroom meets today’s elevated hygiene expectations: 

  1. Understand the benefits of having sanitary waste services in your facilities
  2. Know why it matters for health & safety to have controlled contamination services
  3. Find out why it’s important to have a personal hygiene plan for your workplace 
  4. Learn how to simplify your washroom maintenance checklist 
  5. Discover why working with a trusted hygiene expert is vital to protect your business and your health


A Hygienic Washroom = Good News for Your Business

Personal and workplace hygiene standards are more important than ever — and people are more vocal than ever about expressing their concern and dissatisfaction.

Did you know that despite taking up only 5% of a business’s square footage, dirty bathrooms are the cause of 50% of customer complaints

Flush bad reviews down the toilet by equipping your facility’s washrooms with commercial restroom products that make their visit to the washroom clean, comfortable and most importantly, hygienic. 

Effective sanitation and hygiene solutions are more likely to make your customers feel clean and comfortable while using your public washrooms. And let’s cut right to it – you deserve a hygienic washroom to use while at work and as a guest too. 

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More washroom users, more washroom issues

Speaking of flushing — there are financial benefits to adopting proper sanitary waste services in your business that go beyond customer satisfaction. 

How much does your business spend on plumbing in a year? 

Having professional sanitary waste services in your business might reduce that cost/figure/amount, and we’ll tell you why. 

2/3 of plumbing blockages are caused by sanitary products that have been flushed down the toilet. 

If people using the washroom have menstrual supplies, soiled diapers, or other personal hygiene products to dispose of, and nowhere to dispose of them, they’re not likely to walk out of the stall with them. Which means  yep – down the toilet they go. Drain blockages are absolutely unnecessary overhead costs, but don’t worry — this is a problem easily fixed with the right sanitary waste services. 

Installing a clean and convenient disposal alternative takes unnecessary stress off the toilet,reducing the number of calls you’ll have to make to the plumber in a year.

Before the pandemic, it was estimated that about 60% of Americans used a public washroom at least 1-5 times a week

Sure, the pandemic has changed those numbers due to public areas being intermittently closed, but these numbers are likely to return to normal as the world continues to open up its doors again.  

With so many people using a public washroom on a regular basis, you’re more likely to face an issue — for instance, products being flushed down toilets — if a clean and convenient alternative is not readily available. 

By investing in the right sanitary waste services and installing commercial restroom products in your washroom, you can:

  • Improve personal hygiene in the workplace
  • Improve odours and aesthetic
  • Create a clean environment where visitors feel, comfortable and safe 
  • Supply your staff with an easy-to-check washroom maintenance checklist
  • Ensure your health and safety standards are successfully met 
  • Protect your team, your guests and yourself from blood borne pathogens and other health risks


Wash your hands of bad bathroom reviews 

With our industry leading cleanliness certification, you can trust that your washrooms are never the reason for a negative review from a customer or employee. 


Why is Providing a Safe Washroom Experience More Important Than Ever?

The emergence of the COVID-19 pandemic has sparked a heightened fear of germs and bacteria. Both are top of mind for customers and employees in today’s environment, which means that there are also new standards for social cleanliness. 

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The definition of “health and safety” has evolved to include a greater emphasis on cleanliness, and your customers and employees expect these washroom hygiene standards to be met. 

These standards include visual cleanliness, smell, timely waste disposal, and a level of trust that your surfaces and touchpoints have been thoroughly sanitized for their safety. 

If we’ve learned anything over the past few years, it’s that germs are not only gross, but potentially harmful — especially for people with vulnerable immune systems.  Businesses share a portion of responsibility to ensure access to a safe washroom environment by minimizing pathogen exposure through controlled contamination services.

What are controlled contamination services?

As a species, humans need as much help as possible when it comes to minimizing the spread of our own infectious diseases. Luckily, advances in technology offer some innovative ways for you to clean up your act.

With touch-free taps, paper-dispensers or air dryers, hands free covered waste bins, etc – it’s easier than ever to clean up after ourselves after a trip to the washroom.   

This is especially good news after a pandemic. 

With controlled contamination services you can reduce the risk of exposure to surface dwelling germs and pathogens that make us sick. 


Your Washroom is an Extension of Your Brand 

Times are changing and your customer and employee needs are too. 

Your washroom is an extension of your brand and how you make your employees and customers feel.  

Imagine for a moment the worst bathroom you’ve ever visited — and then think about the one that’s left the best impression. 

Which of those would you rather have your brand connected to? 

Protect your reputation with Citron’s industry leading hygiene standard. Be confident that your business is kept at the highest standard of cleanliness with Citron’s leading suite of services. 


Spend less time, money and stress on your washroom care 

Protect your business, your people and your reputation with Citron’s industry leading hygiene standard 

  • Save time and money – Protect your plumbing assets, so that you never have to worry about expensive repairs or disruptive closures. 
  • Citron provides expert hygiene products and services to ensure employees and customers are never handling unsanitary, blood borne pathogen products. 
  • Reduce your stress, and have confidence that your employees and customers are protected when using your washroom 
  • Keep your employees and customers happy by ensuring a stress-free washroom experience 
  • Citron creates safe, healthy spaces for your business – from washroom spaces to common areas, we take care of it all, so you don’t have to
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Understanding the Difference Between Cleaning and Sanitizing

Citron Hygiene Does it All 

You could clean your washroom and dispose of waste yourself, or you could let us do it for you.

Why work with a hygiene services provider?

The health, safety and wellbeing of your employees, customers and visitors extends all the way into the bathroom stall. Hygiene experts know how to build, manage and service a healthy washroom space that reduces potential risks of infection, transmission. 

Working with a trusted hygiene expert allows you to focus on what matters in your business, while someone else takes care of your bathroom. 

Citron Hygiene has spent the last 45 years earning the trust of the world’s most prestigious clients, one customer at a time.

We help manage the washroom experience so that you don’t have to. 

Enjoy a hassle free, consolidated, expert service experience. Work with expert hygiene technicians who will enhance the current standards in your washroom and most importantly, ensure it is a sanitary, safe and hygiene space. 

With Citron Hygiene, only manage one vendor with bundled pricing — our service locations will be able to meet your operational needs at scale. 

Are you a Corporate Procurement or Facilities Manager?Are you a General or Asset Manager?Are you an Independent Owner/Operator? 
Stress less and enjoy hassle-free, consolidated vendor management across multiple locations and sites. Curate bundled services unique to your business needs and enjoy worry-free, guaranteed service scheduling.Achieve operational cost savings, alleviate staffing shortages and let us take care of your bathroom, while you focus on your business.

Book a Free Washroom Consultation with our Hygiene Experts 

Don’t wait to create a healthy and safe space in one of your highest traffic areas. Not sure where to begin? Start a conversation with a Citron Hygiene Expert.

We offer in-person or virtual consultations and a complementary risk-free trial. 

Book your consultation today! 

Find out how we can elevate your washroom experience today.