When it comes time for a business to choose a hygiene supplier for any kind of product or service, there will be a number of factors to consider. Businesses need to find a company that will provide everything they need, roughly within a realistic budget, and within the necessary timeframe.
In a perfect world, suppliers of hygiene services would come knocking at the door, provide everything needed, at the right price, and with great service, at the right time.
Businesses would be relieved of the planning, searching, and evaluating. However, choosing a hygiene solutions company is not so easy. Following the right process for choosing your suppliers can help ensure you pick the right hygiene solution company first time, and every time.
Factors to Consider When Choosing a Hygiene Solution CompanyThere are a number of factors which need to be considered when choosing a hygiene solution company, no matter what the product or service. The following process is recommended:
- Determine the Needs of the Facility – All appropriate staff should discuss what their company needs from the hygiene services supplier. They should agree on quality expectations within their budget, the frequency of the delivery of products or services, and any additional support which may be required.
- Search for Potential Hygiene Suppliers – Often businesses will seek out new hygiene solution companies in trade publications, via word of mouth, or via search engines. They may also source new potential suppliers through a tendering process. Companies should thoroughly review financial information and industry resources, and possibly speak with other customers regarding a potential supplier.
- Evaluate Submissions – Submissions should be closely reviewed to determine which supplier best fulfils the needs of the company. Get to know the vendors by visiting their facilities, reviewing their company presentations, and meeting with the people who would be taking care of your account. A company that looks great on paper may not be so great once a partnership is established. Businesses should ensure that the potential supplier(s) have similar values and practices. For example, a business that prioritizes sustainability should consider choosing a hygiene supplier that also utilizes environmentally-friendly practices.
- Monitor Performance – During the evaluation phase, it is important to discuss troubleshooting processes to ensure that if problems arise, everyone is harmonized on how to rectify the situation. When issues come up, suppliers of hygiene services should have a designated employee in your business to contact and escalation process in place so that issues can be addressed and resolved efficiently. After selecting a supplier, keep tabs on how they are delivering. Regular performance audits should also be conducted.
The process for selecting a hygiene solution company should be relatively straightforward. Each step requires communication, agreement, and cooperation among the employees electing the supplier, and between the business and their potential suppliers. Planning ahead for when issues arise, conducting performance audits, and getting to know the supplier are all ways to ensure that the right one is chosen and that the partnership is a cooperative, productive one.
Start a Conversation with Citron Hygiene About Your Requirements
Citron Hygiene’s products and services encompass the health, wellness, and cleanliness of every building, no matter what type of business or the size. As a provider of washroom hygiene services and janitorial facility supplies for over 45 years, we offer a complete solution for most businesses, helping your business to elevate the washroom experience that promises a positive brand reputation. Our trained technicians service your facility on a regular schedule that is customized to fit the needs of your business, making many of our products maintenance-free.
We work with industry-leading brands and offer a wide range of products. The environment is considered in everything we do and offer, making us a smart choice for businesses that have similar values. If we sound like the perfect hygiene services company for your business, talk to us, or book a free consultation.